Privacy Policy

Last updated: 1 June 2026

This Privacy Policy applies to the mobile applications, websites and webshops, hereinafter jointly referred to as “the Service”, operated by Entrya Technologies BV.

This policy explains how personal data is collected, used and shared when using the Service, and which choices users have in this respect.

By using the Service, you agree to the processing of personal data as described in this Privacy Policy.

Definitions

  • Service: the mobile apps, websites and webshops operated by Entrya Technologies BV.
  • Personal Data: any information that can directly or indirectly identify an individual.
  • Usage Data: automatically collected data generated by the use of the Service or its infrastructure.
  • Cookies: small data files stored on a device to remember preferences and sessions.
  • Data Controller: the party that determines the purposes and means of processing personal data. In this case, Entrya Technologies BV is the Data Controller.
  • Data Processor: a party that processes personal data on behalf of the Data Controller.
  • Data Subject or User: any person who uses the Service and whose personal data is processed.

Data Collection and Use

Different types of data are collected to ensure the proper functioning of the Service and to continuously improve it.

Personal Data

When using the Service, users may be asked to provide information that is necessary to contact or identify them, including:

  • First and last name
  • Email address
  • Telephone number
  • Address
  • Cookies and usage data

Usage Data

When accessing the Service, data may be collected automatically, such as the IP address, device type, operating system, browser type and other technical or diagnostic information.

Location Data

If permission is granted, information about the location of the device may be used to optimise functions or improve the user experience. Location use can be adjusted at any time via the device settings.

Cookies and Tracking

Cookies and similar technologies are used to track activity on the Service and to store settings. Users can configure their browser to refuse cookies, but some parts of the Service may not function optimally as a result.

Examples of cookies used:

  • Session cookies: used to manage the Service.
  • Preference cookies: used to store settings.
  • Security cookies: used to improve security.

Purposes of Processing

The collected data is used to:

  • Provide and maintain the Service
  • Communicate changes or updates
  • Make interactive features available
  • Provide customer support
  • Perform analysis and improve performance
  • Prevent or detect security incidents
  • Carry out marketing, direct mailing and market research

Data may be shared with companies contractually affiliated with Entrya Technologies BV, solely for these purposes.

Legal Basis

The processing of personal data is based on:

  • The performance of a contract
  • The user’s consent
  • A legitimate interest that does not override the rights of the data subject
  • Compliance with legal obligations
  • The necessity to process payments

Retention Period

Personal data is retained only for as long as necessary for the purposes for which it was collected, or for as long as legally required. Usage data is generally retained for a shorter period, unless it is required for security or performance analysis.

Transfer of Data

Data may be processed on servers located outside the country in which the user resides. Entrya Technologies BV ensures that appropriate safeguards are in place for such transfers in accordance with European legislation.

Disclosure

Personal data may be disclosed if legally required or if necessary to:

  • Comply with legal obligations
  • Protect rights or property
  • Prevent misuse or fraud
  • Safeguard the security of users

Security

Reasonable technical and organisational measures are taken to protect personal data. However, no system is completely secure and absolute security cannot be guaranteed.

User Rights

Users in the European Economic Area have the right to:

  • Access their personal data
  • Correct inaccurate or incomplete data
  • Request deletion of their data, also known as the right to be forgotten
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, users can contact us at info@entrya.com. Identity verification may be requested.

Complaints may be submitted to the Belgian Data Protection Authority or to the local supervisory authority within the European Economic Area.

Service Providers and Analytics

External service providers may be used for data analysis, hosting and payment processing, among other purposes. These parties only have access to data to perform their assigned tasks and may not use it for other purposes.

Analytics tools used:

  • Google Analytics
  • Firebase by Google Inc.
  • Amazon Web Services

Payment processors:

  • Ingenico Payment Services
  • Mollie Payment Services
  • Apple Store In-App Payments
  • Google Play In-App Payments

Links to External Websites

The Service may contain links to third-party websites. Entrya Technologies BV has no control over and accepts no responsibility for their content or privacy practices. Users are advised to consult the privacy policy of each website they visit.

Children’s Privacy

The Service is not intended for persons under the age of 18. Personal data of minors is not knowingly collected. If such data has been collected unintentionally, it will be deleted upon notification.

Changes to this Policy

This Privacy Policy may be updated periodically. The most recent version is always available on this page. In the event of important changes, this will be clearly indicated before the changes take effect.

Contact

Entrya Technologies BV
Meerkensstraat 69
3650 Lanklaar
Belgium
Email: info@entrya.com