Effective date: 6 March 2019

This Privacy Notice applies to the mobile applications, websites and webshops (collectively referred to as “the Service”) operated by Entrya Technologies BVBA.

This page explains how personal data is collected, used and shared when using the Service, and what choices users have regarding their information.

By using the Service, you agree to the processing of data as described in this Notice. Terms used in this document have the same meaning as in our Terms and Conditions, unless otherwise stated.

1. Definitions

Service
The mobile applications, websites and webshops operated by Entrya Technologies BVBA.

Personal Data
All information that can directly or indirectly identify an individual.

Usage Data
Automatically collected data generated by the use of the Service or its infrastructure.

Cookies
Small data files stored on a device (computer or mobile) to remember preferences and sessions.

Data Controller
The natural or legal person who determines the purposes and means of processing personal data. In this case, Entrya Technologies BVBA is the Data Controller.

Data Processor (Service Provider)
A party that processes personal data on behalf of the Data Controller.

Data Subject (User)
Any person who uses the Service and whose personal data is processed.

2. Data Collection and Use

Various types of data are collected to ensure the proper functioning and continuous improvement of the Service.

a. Personal Data

When using the Service, you may be asked to provide information needed to contact or identify you, such as:

  • First and last name

  • Email address

  • Phone number

  • Address

  • Cookies and usage data

b. Usage Data

When accessing the Service, certain information may be collected automatically, including the IP address, device type, operating system, browser type and other technical or diagnostic details.

c. Location Data

With your consent, location information may be used to optimize functionality or enhance the user experience. Location settings can be changed at any time in your device preferences.

d. Cookies and Tracking

Cookies and similar technologies are used to track activity and store preferences. You can configure your browser to refuse all cookies; however, some parts of the Service may not function properly.

Examples of cookies used:

  • Session cookies: used for operating the Service

  • Preference cookies: used to remember settings

  • Security cookies: used to enhance safety

3. Purpose of Processing

Collected data is used to:

  • Provide and maintain the Service

  • Communicate updates or changes

  • Enable interactive features

  • Provide customer support

  • Conduct analysis and improve performance

  • Prevent or detect security incidents

  • Carry out marketing, direct mail and market research

Data may be shared with companies contractually affiliated with Entrya Technologies BVBA, solely for these purposes.

4. Legal Basis (GDPR)

The processing of personal data is based on:

  • Performance of a contract

  • Consent from the user

  • Legitimate interests that are not overridden by the rights of the data subject

  • Compliance with legal obligations

  • Necessity for processing payments

5. Data Retention

Personal data is stored only for as long as necessary for the purposes for which it was collected, or as required by law. Usage data is typically retained for shorter periods, unless required for security or performance analysis.

6. Data Transfers

Data may be processed on servers located outside the user’s country of residence. Entrya Technologies BVBA ensures that appropriate safeguards are applied in accordance with European data protection legislation.

7. Disclosure

Personal data may be disclosed when legally required or necessary to:

  • Comply with legal obligations

  • Protect rights or property

  • Prevent misuse or fraud

  • Ensure user safety

8. Security

Reasonable technical and organizational measures are taken to protect personal data. However, no system is completely secure, and absolute protection cannot be guaranteed.

9. User Rights (GDPR)

Users within the European Economic Area (EEA) have the right to:

  • Access their personal data

  • Correct inaccurate or incomplete information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

Requests can be submitted to info@www.entrya.com. Verification of identity may be required.
Complaints can be lodged with the Belgian Data Protection Authority or the relevant local supervisory authority within the EEA.

10. Service Providers and Analytics

External service providers may be engaged for data analysis, hosting, and payment processing. These parties have access to data only for the execution of their tasks and are not permitted to use it for other purposes.

Analytics tools: Google Analytics, Firebase (Google Inc.)
Payment processors: Ingenico Payment Services, Apple Store In-App Payments, Google Play In-App Payments

For more information, please refer to their respective privacy policies on their official websites.

11. Links to External Websites

The Service may contain links to third-party websites. Entrya Technologies BVBA has no control over and assumes no responsibility for the content or privacy practices of these sites. It is recommended to review the privacy notice of each website visited.

12. Children’s Privacy

The Service is not intended for individuals under 18 years of age. Personal data is not knowingly collected from minors. If such data has been inadvertently collected, it will be deleted upon notification.

13. Changes to This Notice

This Privacy Notice may be updated periodically. The most recent version is always available on this page. Significant changes will be clearly communicated before taking effect.

14. Contact

Entrya Technologies BVBA
Meerkensstraat 69
3650 Lanklaar – Belgium
Email: info@www.entrya.com